We accept only PayPal payments. Our Clients are guaranteed maximum Credit Card security because all money transactions are processed using a secure program. If there are sufficient funds and the account information is valid, the order will be processed instantly. Credit cards are charged at the moment that the order is confirmed.
The merchandise will be shipped after paying by credit card via PayPal in full.
After order shipping you will receive an e-mail with a tracking number and the direct link to monitor the shipment status.
For all the orders we use EMS Russian post which is trackable to your door.
Shipping is €30 worldwide.
Free shipping is on orders over €1,000.
€30 is on orders under €1,000.
We do not offer DDP (Delivery Duty Paid), which means that all relevant import taxes and duties will be not included in the product price, and you are liable for all import duties, customs and local sales taxes levied by your country.
Return Authorization must be requested within 2 days of the order's delivery date. Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear & accessories must be returned in the original boxes. Soles of footwear must be in perfect condition and must not be marked in any way.We do not accept returns for jewellery and perfume.
We will not accept returned items that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at their own cost.
he balance will be refund to Your credit card within 10 business days of the reception of the item at our warehouse.
Please, contact us at first by email or phone, if You want to return items. The cost of the returning paid by the customer. After shipping returns You should send us a tracking number, as we are not responsible for delayed or lost packages.
Attention! Fee of the express company will be made for the customer account.
All returns should be marked as “Return”. If not there could be additional custom fees which will be payed by customer.
Address for returns:
123001, Russian Federation, Moscow
Sadovaya-Kudrinskaya str., bldg.14/16
Phone: +7 (495) 695 - 51 - 50
IP Krestovskaya O.Y.
123001, Moscow, Spiridonovka st 36, apt 9